About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debateāweāre focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where youāre enabled to do your best work and embrace your potential. If youāre driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.At ZScaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Principal Professional Service Consultant to join our Professional Services team. Reporting to the Senior Manager Professional Services, you'll be responsible for:
Leading the end-to-end delivery of Zscaler Zero Trust Branch solutions, from initial discovery and design to final implementation and planning Configuring, integrating, validating, and troubleshooting complex Zscaler solutions across network, cloud, and security environments Delivering comprehensive training and detailed technical documentation to customer teams for successful solution adoption Collaborating proactively with Sales, Product, Engineering, and Support for seamless project delivery, and contributing to Professional Services best practices and pre-sales Maintaining current expertise with Zscaler product releases, platform updates, and evolving Zero Trust industry trends
What We're Looking for (Minimum Qualifications)
10 years' experience in networking or network security, including specialized work in consulting or architectural design Expertise in designing and deploying secure enterprise networks, including routing/switching (BGP, OSPF, VLANs, MPLS) and leading firewalls/VPNs (Palo Alto, Fortinet, Check Point, Cisco) Proficient in modern network architectures, encompassing cloud networking (AWS, Azure, GCP) and SD-WAN/SDN solutions (e.g., VeloCloud, NSX, ACI) Strong capability in network automation and programmability using Python, Ansible, Terraform, and API integration Practical experience with core network services (DNS, DHCP, RADIUS) and Linux environments
What Will Make You Stand Out (Preferred Qualifications)
Certified expertise (CCIE, JNCIE, AWS, Azure, GCP Network Engineer) in NAC, SASE, Zero Trust, and regulated industry architectures Proven ability to manage multiple projects/stakeholders, demonstrating strong problem-solving and a customer-focused approach Proficient with Jira and similar collaboration tools
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more!
Learn more about Zscalerās Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.