Payroll Operations

• Reduce operational risk by strengthening payroll controls, documentation, and audit readiness

• Enable global payroll centralisation and M&A integration in line with MoonPay’s One Moon strategy

• Improve payroll data quality, visibility, and reporting across Finance, Legal, and People teams

Key Responsibilities

• Payroll Operations Support (BAU)

• Support monthly payroll preparation across multiple countries and providers

• Assist with data collection, validation, and upload from Workday (new hires, leavers, salary changes, PTO, location changes)

• Liaise with payroll providers to resolve queries and discrepancies

• Support payroll approvals and ensure documentation is saved accurately for audit purposes

• Assist with benefits administration aligned to payroll (pensions, insurance, allowances)

• Payroll Compliance, Reporting & Audit Support

• Maintain payroll compliance trackers, including statutory filings and deadlines across jurisdictions

• Support preparation and organisation of payroll evidence for internal and external audits

• Assist with payroll reconciliations against GL postings and benefit invoices

• Help maintain accurate audit trails for payroll adjustments, payments, and approvals

• Support tax amendments and year-end reporting processes (e.g. P60, W-2, W2C)

• Payroll-Related HR Administration

• Support employee onboarding and offboarding from a payroll and benefits perspective

• Assist with employee lifecycle changes (address updates, tax forms, benefit enrolments)

• Act as first-line support for payroll-related JIRA tickets and employee queries

• Support local authority reporting and documentation requirements where required

• Process, Documentation & Systems Support

• Maintain payroll documentation in Confluence (process maps, SOPs, Loom recordings)

• Support updates to the payroll master sheet and calendar

• Assist with vendor coordination and tracking of payroll provider performance

• Support ongoing standardisation of payroll processes across entities

• unlock provider cost savings (e.g. overlapping vendors, duplicate fees, negotiations, etc.) and additional reduction of opex costs associated with payroll where possible

• Project & Transformation Support

• Support payroll-related projects, including:

• M&A payroll integrations

• New entity payroll setup support

• Payroll centralisation and OKR initiatives

• Act as an operational liaison for new entities joining MoonPay

• Support ad-hoc People Team projects related to payroll operations

Essential Skills & Experience

• Experience in payroll operations administration in a multi-entity or international environment

• Strong attention to detail with a high level of data accuracy

• Experience working with various payroll providers and external vendors

• Understanding of payroll compliance, statutory reporting, and audit requirements

• Strong organisational skills and ability to manage multiple deadlines

• Comfortable working with our current systems and platforms e.g. Workday, ADP, Deel, Payassist, etc.)

• Confident communicator with Finance, Legal, People, and external partners

Ways of Working

• Works closely with the Payroll Manager, Finance, Legal, and People Ops teams

• Operates in a high-trust, high-accountability environment

• Supports a culture of documentation, process improvement, and compliance excellence

• Comfortable working in a fast-paced, evolving global organisation

Success in This Role Looks Like

• Payroll processes run smoothly with reduced operational pressure

• Payroll data is accurate, well-documented, and audit-ready

• Faster onboarding/offboarding and improved employee experience

• Payroll Manager can focus on strategic delivery and global integration

• MoonPay progresses toward a fully centralized payroll model