Main responsibilities as a KYB Operations Analyst:
Conduct KYB reviews for Iron partners, including corporate structure analysis, UBO identification, control persons, adverse media screening, and risk assessment.
Review KYB applications and supporting documentation in line with MoonPay policies.
Support ongoing monitoring, remediation, and enhanced due diligence activities where required for both KYB and KYC.
Act as a compliance point of contact for Iron partners during onboarding and post-onboarding, with support from the Compliance team.
Participate in shared customer communication channels to explain KYC and KYB requirements and answer customer questions in a cx function.
Address customer questions and challenges regarding onboarding and due diligence requirements.
Coordinate responses to RFIs, due diligence questionnaires, and compliance requests from partners, banks, and enterprise customers.
Work with Compliance, Legal, Product, and Operations teams to gather responses where needed.
Maintain accurate documentation of KYB decisions, risk assessments, and escalations.
Contribute to the development and maintenance of KYB procedures and workflows.
Act as an escalation point for complex KYB and KYC cases as needed and as it relates to Iron’s product offering.
Serve as a subject matter (domain) expert on KYB; act as an escalation point for other customer-facing teams
Support the submission of customer KYC/KYB information to banking partners following onboarding.
Manage follow-ups and clarification requests from banking partners, including requests for additional information or documentation, and coordinate internally to resolve issues efficiently.
Act as a point of coordination between internal teams and banking partners to address onboarding blockers, discrepancies, or recurring requirements.
About You
You have experience in KYB, KYC, or AML operations and are comfortable working in environments that require coordination across multiple teams.
Minimum 2+ years of experience in KYB, KYC, or AML within crypto, fintech, payments, or financial services. Ideally within a small team.
Experience conducting corporate KYB reviews, including ownership and control structures.
Familiarity with crypto and stablecoin business models.
Ability to communicate clearly with internal stakeholders and external partners.
Experience working cross-functionally with Legal, Operations, and Product teams.
You should be detail-oriented and methodical, comfortable managing multiple priorities and deadlines, and able to apply regulatory requirements in practical operational contexts.
