HR Operations & Payroll Specialist (Remote/Hybrid EMEA)

About Keyrock

Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.

Today, we rock with over 200 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, Singapore and Paris, and host regular online and offline hangouts to keep the crew tight.

We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks as well as digital asset management. Keyrock is looking to expand and establish itself as a full-service financial institution through both organic innovation and inorganic growth.

But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading systems, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.

At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.

Mission statement

We are looking for an experienced HR Operations Specialist to join our People team. In this role, you would be responsible for maintaining consistent and compliant payroll operations by driving effective relationships with our payroll and benefits providers in Belgium, the UK, Switzerland, France, Spain, and the United States. You will not be performing payroll calculations yourself, but act as the primary point of contact between Keyrock and these providers. You’ll ensure our employees receive timely and accurate payments, specialized benefits, and policies compliant in their region. You’ll also use your knowledge of multinational HR operations to contribute to the creation of attractive compensation programs in a growing list of countries.

An ideal candidate shares our enthusiasm for strategically designing processes and policies collaboratively as a team. To thrive in this position, you should be motivated to continuously improve our onboarding, payroll, benefits, and other HR operations and projects. You’ll play an exciting role in expanding Keyrock’s reach to new regions and implementing strategic pay and benefits globally. You may have the opportunity to grow into internally available Total Reward or HR Operations leadership roles over time. This role can be fulfilled remotely or hybrid in one of our offices – Brussels, London, or Paris.

Job description

• Manage relationships with our payroll providers in Europe and North America, ensuring timely payments, smooth operations, and effective troubleshooting

• Benefits administration, including enrolling employees in new benefits, answering questions, and relaying feedback

• Facilitate employment contract issuance and signing for incoming staff, supporting the HR and Legal teams with updates to existing contractual templates as needed for new and existing staff

• Collaborate with HR Operations teammates to create and implement payroll operations, a suite of benefits, and other jurisdiction-specific policies for new entities

• Onboard and offboard employees from payroll systems

• Partner closely with HR Operations teammates and Finance to ensure data integrity and a seamless flow of information impacting payroll

• Assist with optimizing our payroll and benefits-related internal processes through new automations or integrations between our tools (HRIS, ATS, payroll portals)

• Research and communicate relevant labor law regarding compensation, taxes, and paid leave to ensure our policies are compliant across multiple jurisdictions

• Perform salary, bonus, and benefits optimization projects for our employees, maintaining competitive, value-driven compensation packages

Background, experience and competences:

• At least two years of previous experience in an HR Operations or Payroll/Benefits role, supporting employees based in more than one country

• A strong understanding of payroll systems, taxes, and common benefits, with the ability to quickly learn these conditions in a new jurisdiction

• Experience managing relationships with multiple external service providers and/or payroll providers is a significant plus

• Organisational and time management skills, with the ability to prioritise tasks and responsibilities effectively under pressure

• A deep curiosity for digital assets and financial services, and the ability to make decisions based on value added for our business and our talent strategy

• Exceptional interpersonal and communication skills to build positive relationships with teammates and other stakeholders, whether you work remotely or join one of our offices

• Ability to combine strategic thinking with operational delivery. To both conceptualize a program or event and execute the steps to bring it to life, for example.

• Fluency in English (our working language).

• Experience with Notion or our HRIS (HiBob) is a strong plus.

• Ability to operationalize automation/AI tools is a strong plus.

Our recruitment philosophy

We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.

Our offer

• Join a People team with a bias toward continuous learning and improvement across a breadth of programs

• Work 100% remotely from within two hours of Central European Time, or join us in-office on a hybrid basis if you’re local to Brussels, London, or Paris

• Exposure to a range of workflows, projects and leaders, including our executive team

• A ton of fun in a thriving and multicultural environment, where you’ll enjoy regular team building activities

The hiring process:

• Screening with the Talent Acquisition team

• Interview with Hiring Manager and Head of HR

• Recruitment challenge (with a debrief)

• Final interview with our Chief Strategy Officer who oversees the HR team

As an employer we are committed to build an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.