Senior People Operations Partner

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

People & Talent

People and Talent support the entire Consensys community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you’ll be working with a diverse group of incredible individuals who put ‘people first’ and are designing and building the workplace of the future.

We’re looking for a highly organized and detail‑oriented Sr People Operations Partner to support our employee population across the globe with a focus in Europe. You’ll own day‑to‑day employee lifecycle operations (from pre‑boarding to off‑boarding), act as a key point of contact for employees and managers on HR policies and processes, and help ensure our practices remain compliant with local labor laws and GDPR. You’ll manage contracts and employee records, coordinate with Payroll on changes, administer leave and benefits, and contribute to process improvements and documentation. This role requires strong problem‑solving skills, a proactive mindset, and a commitment to data integrity and operational excellence.

Key Responsibilities

Employee Lifecycle & Operations

• Manage end‑to‑end employee lifecycle processes for the Europe region (pre‑boarding, onboarding, changes, and off‑boarding).
• Prepare and process employment contracts, new hire documentation, and internal transfers in line with local requirements.
• Maintain accurate employee data in the HRIS (Workday or ADP experience preferred) and ensure high standards of data quality.
• Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
• Administer core People programs, including parental/medical leave and other statutory and company benefits.

HR Support & Compliance

• Serve as a primary point of contact for employee and manager questions about HR policies, processes, and benefits.
• Support the implementation and communication of global and local HR policies across multiple European countries.
• Help ensure compliance with applicable European labor laws and data privacy regulations (including GDPR).
• Produce standard HR reports and basic analyses to support People team and business needs.

Process Improvement & Documentation

• Identify opportunities to streamline and improve People Operations processes, especially through standardisation and automation.
• Contribute to regional/global People projects (systems enhancements, policy rollouts, training).
• Create and maintain clear documentation (guides, FAQs, process maps) to support employees and managers.

AI, Automation, & Operational Efficiency

• Actively seek out and implement AI and automation solutions to enhance People Operations efficiency, particularly in employee self-service and routine task management.
• Lead the design and execution of key People Operations initiatives focused on employee enablement, self-service enhancements, and overall process optimization across the European region.
• Own and manage regional People projects (e.g., HRIS module implementations, new policy rollouts, compliance programs) from ideation through successful end-to-end delivery, serving as the primary project manager and subject matter expert.

Requirements

• Experience: 5+ years in an HR / People Operations / HR Administration role, ideally in a multi‑country or European context.
• Education: Bachelor’s degree in HR, Business, or related field, or equivalent work experience.
• Systems: Hands‑on experience with an HRIS (ADP or Workday strongly preferred); comfortable with Google Workspace or MS Office.
• Knowledge: Working understanding of European HR practices and basic familiarity with labor law and GDPR considerations.
• Skills:
• Excellent attention to detail and data accuracy.
• Strong organizational and time‑management skills; able to handle multiple concurrent requests.
• Identify potential bottlenecks before they impact deadlines and implement solutions independently.
• Clear, professional communication with employees and managers.
• Discretion in handling sensitive and confidential information.

Fluency in English is required; a second major European language (e.g., German, French, or Spanish) is a strong plus.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At Consensys, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities with economic and political agency through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.

Consensys is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.io/careers/best-practices-to-avoid-recruitment-fraud/).