Who we are We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go! Your mission: We’re looking for a skilled and forward-thinking professional to join our team and help elevate the security, and resilience of our people and facilities. In this role, you’ll support a wide range of physical security operations – from safeguarding assets and monitoring intrusion detection systems to ensure secure storage, effective surveillance, travel security measures, and robust access control. You’ll play an active role in implementing and optimising our security technologies, assisting with technical assessments, and helping to maintain regulatory compliance and operational readiness across all locations. Beyond the technical scope, you’ll be a key partner in fostering seamless communication and coordination – working closely with internal teams as well as external vendors and service providers to ensure we uphold the highest standards of physical security across the organisation. What you will do:
Support and coordinate the operation of access control, video surveillance, and intrusion detection systems — including supplier selection, procurement, and ongoing vendor oversight. Conduct physical security assessments, audits, and threat analyses to identify vulnerabilities, propose mitigation strategies, and assist in implementing improvements. This includes preparing clear, detailed reports, plans, and documentation outlining security requirements and key findings. Contribute to the development and refinement of security policies, procedures, standards, and supporting documentation to strengthen our overall physical security framework. Assist in designing, planning, deploying, and maintaining access control, surveillance, and intrusion detection systems for new office spaces and upcoming hub launches. Partner with the Workplaces team on construction and infrastructure projects to ensure physical security considerations are embedded from the start, facilitating smooth coordination with internal stakeholders and external service providers.
Who you are:
Bachelor’s degree in security management or business administration and economics, or equivalent experience; alternatively, at least five years of military or police service. Overseas mission experience is an advantage. Native-level German and strong English communication skills, with proficiency in technical writing and office systems; capable of producing clear reports, plans, and documentation. Proven experience managing physical security systems (access control, CCTV, intrusion detection), conducting site surveys, audits, threat analyses, and risk assessments, and applying relevant security standards and best practices. Strong technical understanding of security hardware, software, and integrations, with hands-on experience in system design and implementation for office build-outs, relocations, or hub openings; able to oversee procurement and vendor management. Effective cross-functional collaborator with strong project management skills; legally authorised to work in the EU, available full-time with flexible hours, and willing and cleared to travel globally following successful background checks.
What’s in it for you
Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing. Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across life>
.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are. Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. * These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).