Treasury Operations Manager

Treasury Operations Manager The Role The Treasury Operations Manager is responsible for overseeing the day-to-day running of treasury operations while driving the continued evolution of liquidity management, payment routing, and treasury infrastructure. This role combines hands-on operational ownership with team leadership, ensuring processes are robust, scalable, and aligned to a 24/7 global payments environment. Key Responsibilities Daily Operations Oversee the daily operations and responsibilities of the Treasury Operations team. Act as the central point of contact for treasury-related queries across the business. Build strong working relationships with adjacent functions. Ensure the team has appropriate coverage and escalation protocols to support our 24/7 network. On-call expectations will be discussed openly during the hiring process. Team Leadership Lead and develop the individuals within the Treasury Operations team with a clear focus on building knowledge depth and expertise. Act as a mentor, providing constructive feedback, setting individual and team targets aligned with BCB’s wider objectives, and growing team culture. Serve as the primary escalation point while developing team members to operate independently. TMS Embedding Embed our Treasury Management System. Refine configurations, build team confidence in reporting and forecasting, close gaps between system design and operational reality, and ensure the TMS becomes the trusted foundation for liquidity management rather than sitting alongside legacy workarounds. Liquidity and Cash Management Manage liquidity across multiple currencies, jurisdictions, legal entities, and banking partners. Ensure cash positions are accurately monitored and forecast, and that supporting processes and reports are built for scale. Operational Efficiency Drive continuous improvements in the TMS, payment processing workflows, and cash management frameworks. A strong understanding of payment routing is critical to this role: how payments flow between banking partners, the decision logic behind route selection, and the cost and risk implications of those choices. Work with Technology and Product teams to improve routing efficiency and streamline integrations. Safeguarding Ensure all Treasury Operations activities and processes comply with internal policies and external regulations, with a thorough understanding of safeguarding obligations. Support audit requirements by ensuring the function's process documentation is always up to date. Skills and Experience